Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.
Last updated: April 16, 2026
When you interact with Tropical MC — including purchasing from our store, contacting support, or joining our Discord — we may collect your username, email address, and payment details (processed securely by third-party payment providers).
When you visit our website, we automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data is used for security, analytics, and to improve your experience.
When you play on our Minecraft server, we collect gameplay data including your Minecraft username, UUID, in-game actions, chat messages, playtime, and server statistics. This data is essential for server operation, moderation, and anti-cheat purposes.
If you join our Discord server, we may collect your Discord username and ID for moderation and verification purposes, subject to Discord's own Privacy Policy.
We use your information to operate and maintain our Minecraft server and website, process purchases, deliver purchased items, and provide customer support.
In-game data, chat logs, and IP addresses are used to enforce our Server Rules, detect cheating, prevent abuse, and maintain a safe environment for all players.
We may use your contact information to send important service updates, purchase confirmations, or responses to your support requests. We do not send unsolicited marketing emails.
Aggregated and anonymized data may be used to analyze usage trends, monitor service performance, and improve our offerings.
Tropical MC does not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share information with trusted third-party service providers who assist in operating our services (e.g., payment processors, hosting providers). These parties are contractually obligated to protect your information.
We may disclose your information if required to do so by law, or in response to valid legal processes such as a court order or government request.
We may disclose information when we believe it is necessary to protect the rights, property, or safety of Tropical MC, our users, or others.
Cookies are small text files stored on your device when you visit our website. We use cookies to maintain session state, remember your preferences, and gather analytics data.
We use strictly necessary cookies (required for the site to function), preference cookies (to remember your settings), and analytics cookies (to understand how visitors use our site).
You can control or delete cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.
We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure payment processing, and restricted access to personal data.
While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
In the event of a data breach that affects your personal information, we will notify affected users in accordance with applicable law.
You may request access to the personal information we hold about you, and request corrections to any inaccurate data. Contact us through our Discord or by email.
You may request deletion of your personal data. Note that certain data (such as ban records or transaction logs) may be retained for legal and operational reasons even after a deletion request.
If you have subscribed to any communications from us, you may opt out at any time by contacting our support team.
If you are located in the European Economic Area or California, you may have additional rights under GDPR or CCPA respectively. Please contact us for more information.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.
Players between the ages of 13 and 18 should use our services only with parental or guardian consent. Parents or guardians who believe their child has provided us with personal data should contact us immediately.
If you have any questions about this Privacy Policy or how we handle your data, please reach out through our Discord server or by emailing nolan@tropicalnetwork.net.